Senior Solutions Engineer

The role

A customer-facing Senior Solutions Engineer will own the technical customer journey from discovery to production adoption. You will design solution architectures and execute proof-of-value engagements across on-prem, cloud, and hybrid environments.

What you will do

• Lead technical discovery with enterprise customers
• Deliver live demos, technical deep dives, and executive-level presentations
• Design and document deployment architectures across on-prem, cloud, and hybrid environments
• Own end-to-end proof-of-value engagements including installation, configuration, integration, validation, and outcome measurement
• Troubleshoot deployment and performance issues
• Drive transition from POV to production through documentation, knowledge transfer, and expansion planning
• Act as the technical voice of the customer for Product and Engineering teams

Required qualifications

• Experience in a customer-facing technical role within Tech, SaaS, or AI environments
• Strong experience with enterprise infrastructure across on-prem and cloud/hybrid environments (AWS, Azure, GCP)
• Solid foundation in networking and security fundamentals, including routing, firewalls, access controls, and IAM concepts
• Experience working with unstructured data environments
• Ability to communicate complex technical concepts clearly to technical teams and executive-level stakeholders
• Working knowledge of AI concepts and practical familiarity with AI workflows, data preparation, and governance consideration
• Prior remote work experience
• Fluency with remote collaboration tools/platforms (Slack, Zoom, Google Workspace, Asana, or similar)
• Must have worked with US or UK-based companies

Nice to have

• Exposure to scripting or automation (Python, PowerShell)
• Infrastructure as Code (Terraform or similar)
• Familiarity with data classification, metadata/content-based analysis, and large-scale scanning or analytics workflows

Before you apply

• Applications without experience working with US or UK-based companies will not be considered
• You must complete the application form in full
• You will be required to record a video as the first step of the interview process

About the company

Hire Hangar connects top talent with vetted employers and offers real growth opportunities.