Senior CRM Administrator

The role

The Senior CRM Administrator will take full ownership of the enterprise Salesforce environment. This role involves architecting solutions across multiple Salesforce clouds and leading large-scale implementations.

What you will do

• Own and manage the full Salesforce org including configuration, customisation, data integrity, and platform performance
• Architect and deliver solutions across Data Cloud, Marketing Cloud, Agentforce, Service Cloud, and/or Voice
• Lead complex, large-scale Salesforce implementations from scoping through to post-go-live optimisation
• Translate business requirements into scalable technical solutions with minimal oversight
• Manage user administration, permissions, flows, process automation, and system integrations
• Drive data quality, deduplication, and governance across the Salesforce ecosystem
• Produce clear documentation, release notes, and stakeholder-facing updates
• Maintain MDM and endpoint compliance standards in line with IT security policies

Required qualifications

• Experience with hands-on Salesforce administration in complex, enterprise-scale environments
• Demonstrated experience across at least 2–3 Salesforce products: Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice
• Proven delivery on large-scale implementations
• Ability to work autonomously and manage competing priorities without day-to-day hand-holding
• Salesforce Administrator certification (ADM 201)
• Strong written and spoken English with a professional, stakeholder-facing communication style
• Prior remote work experience
• Fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar)
• Ideally worked with US or UK-based companies

Nice to have

• Additional certifications
• MDM/endpoint compliance awareness, particularly in environments with strict IT security policies
• Experience with Salesforce CPQ, Experience Cloud, or MuleSoft integrations
• Background in regulated industries or enterprise-level data governance
• Familiarity with agile delivery methodologies and sprint-based release cycles

Before you apply

• Applications without prior remote work experience will not be considered
• Complete the application form in full
• You will be required to record a video as part of the application process
• If you do not record a video, you will not be considered for any open roles

About the company

Hire Hangar connects top talent with vetted employers. They work with fast-growing global companies.