Forward Deployed Engineer, Athena

The role

You will work alongside a Delivery Lead to build, deploy, and maintain Athena agents for a portfolio of customers. You will write code in the Athena codebase, configure integrations, and lead technical discussions with customers.

What you will do

• Build tools, integrations and features in the Athena codebase
• Turn requirements into live agents by configuring agents, jobs and integrations
• Write evals, QA every release and demo to the customer
• Monitor agent performance and debug root causes in production
• Answer technical questions in customer channels
• Lead the technical and product side of customer calls
• Find next use cases for customers based on production data

Required qualifications

• Multiple years of industry experience building production software
• Strong TypeScript knowledge
• Confidence building and debugging API integrations
• Hands-on experience with LLM applications: prompting, tool calling, retrieval and evaluating model behaviour
• Experience with authentication, authorisation and handling sensitive data across connected systems
• Comfort working directly with customers
• Ability to take an ambiguous business process and turn it into a working, deployed solution
• Proven track record of shipping work that made a real difference to customers
• High degree of ownership
• Comfort juggling several customers and switching between building, debugging and customer conversations

Nice to have

• HRIS, ATS, payroll, identity or other enterprise business systems
• People operations processes such as onboarding, offboarding, time away and employee requests
• Agent orchestration, MCP or workflow automation
• Production monitoring, integration testing and AI evaluations

Benefits

• Market-leading compensation
• 25 days paid time off each year plus public holidays
• Share Options with 5-year exercise window
• Quarterly team events
• Company offsites
• Top tier private coverage for health, vision and dental care
• A new MacBook and tools
• Enhanced parental leave with up to 16 weeks for primary and 4 weeks for secondary
• Learning & development budget

About the company

Humaans is building the next generation of infrastructure for the workplace with an agentic AI layer called Athena. The company is backed by Y Combinator and several prominent technology founders and funds.