Technical Trainer

London (hybrid). Posted a month ago

The role

You will deliver technical training sessions to clients and partners regarding the platform and pricing models. You will also build and maintain course content, support certification assessments, and partner with internal teams to translate features into training material.

What you will do

Deliver technical training sessions, live and online, to clients and partners
Build and maintain high-quality course content including online modules, video tutorials, and workshop materials
Support the design and delivery of certification assessments
Partner with Product, Customer, and Partnerships teams to translate new features into training material
Contribute to the partner enablement programme
Help maintain and improve course health and documentation processes

Required qualifications

Delivered training, workshops, or technical explanations to a non-technical or semi-technical audience
Studied Computer Science or a related technical discipline, or built equivalent hands-on comfort with programming languages (Python or similar) through experience
Worked hands-on with SaaS tools, APIs, or similar technical products
Taken the initiative to build or improve a course, process, or piece of learning content
Communicated confidently and clearly with clients or external stakeholders

Benefits

£5,000 training and conference budget
25 days of holiday plus 8 bank holidays
Company pension scheme via Penfold
Mental health support and therapy via Spectrum.life
Individual wellbeing allowance via Juno
Private healthcare insurance through AXA
Income protection and Life Insurance
Cycle to Work Scheme
Top-spec equipment
Regular remote and in-person hackathons, lunch and learns, socials, and game nights
Team breakfasts and lunches, snacks, drinks fridge, and an office at The Ministry

Before you apply

Background checks will be conducted as part of the hiring process

About the company

hyperexponential (hx) is building an AI-powered platform for the insurance industry to enable critical pricing and risk decisions. The company is backed by a16z, Highland Europe, and Battery Ventures.