Solutions Consultant (Cyber Security) - Portugal

The role

You will own technical pre-sales and the first two months of onboarding for many accounts. You will deliver product demonstrations, run trials, and drive customer adoption through one-to-many activities like webinars and workshops.

What you will do

• Deliver product demonstrations tailored to prospect use cases
• Rank solution fit to steer sales investment
• Set up and run in-platform free trials and coaching sessions
• Answer technical questions and flag blockers
• Run kick-off sessions and deliver onboarding within a two-month window
• Provide light-touch integration guidance
• Deliver one-to-many activities such as webinars, workshops, and Cyber Digital Bootcamps
• Support phased migration of customers to Immersive One Core
• Partner with Inside Sales Reps and Customer Operations
• Serve as the voice of the customer to product, content, and engineering teams

Required qualifications

• Experience working within cybersecurity is essential
• 2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role
• Comfortable working at high volume and pace
• Confident presenter to technical and non-technical audiences
• Able to qualify and prioritise quickly
• Able to communicate technical concepts in a clear, jargon-free way
• Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
• Knowledge of information security concepts, domains, compliance, and standards
• Experience delivering onboarding, enablement, or one-to-many sessions at scale

Nice to have

• Experience in a SaaS or cybersecurity environment
• Familiarity with product-led growth (PLG) or digitally-led customer motions
• Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments

Benefits

• 25 days annual leave
• 2 volunteering days
• Birthday half day
• Enhanced parental leave
• Mindfulness groups
• Critical illness cover
• Career and learning development through the platform and Learn Anything fund
• Share options
• Sales incentives
• Recognition & Rewards
• Flexible start and finish times, reduced hours, or job share
• Monthly socials and sports clubs

About the company

Immersive Labs is a cyber resilience solution provider founded in 2017. The company has over 300 employees globally and serves brands like Citi, Pfizer, Humana, and HSBC.