Associate General Manager

The role

You will serve as the operational and strategic engine behind a key commercial partnership. You will drive applications and contribution profit while providing analytical and operational support to the General Manager.

What you will do

• Own day-to-day workstream coordination, system accuracy, weekly reporting, and escalation paths for your assigned partnership
• Provide analytical and operational support to the General Manager, including preparation of MBR and QBR materials
• Develop and drive solutions that account for the specific unit economics of the partnership
• Identify issues within partnership data and translate findings into actionable recommendations
• Collaborate cross-functionally with Data & Risk, Legal & Compliance, Finance, Engineering & Product, and Marketing
• Define problems clearly, identify solutions, and execute with urgency in an ambiguous environment
• Build net-new processes that improve the operational efficiency and commercial outcomes of the team
• Escalate risks proactively and prioritize effectively across competing workstreams

Required qualifications

• 3–5+ years of experience in consulting, strategy, operations, or a high-growth technology or financial services environment
• Strong analytical skills with the ability to work through complex data sets, identify root causes, and quantify P&L impact
• Clear, direct communicator who can drive conversations and hold the room at the executive level
• Highly organized with a demonstrated ability to define problems, structure solutions, and execute across multiple workstreams simultaneously
• Comfortable operating in ambiguity and making progress without complete information
• Proven track record of flagging risks early and prioritizing with urgency

Nice to have

• Familiarity with partnership or commercial operations in a financial services or payments environment
• Experience supporting or working alongside a General Manager or senior business leader
• Exposure to unit economics modeling, contribution margin analysis, or P&L management

Benefits

• Competitive compensation and equity packages
• Leading configured work computers of your choice
• Flexible paid time off
• Fully covered, high-quality healthcare, including fully covered dependent coverage
• Additional health coverage includes access to One Medical and the option to enroll in an FSA
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
• Access to industry-leading technology across all of our business units

About the company

Imprint helps the world's best brands grow the lifetime value of their customers through modern credit programs and payments infrastructure. They partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell.