Applied AI Engineer, Business Automation

The role

You will build systems to make every team at interface.ai more productive by turning recurring business processes into AI-powered workflows. You will own the in-house business automation platform and develop reusable capabilities for various departments.

What you will do

• Workflow discovery and prioritization
• Build and evolve the business automation platform
• Deliver automation from start to finish
• Translate business rules into workflow logic and evaluations
• Evaluate frontier models, agent frameworks, and SaaS capabilities
• Own architecture, APIs, data models, prompts, evaluations, deployment, and maintenance
• Pilot with teams, train users, and improve from feedback
• Track adoption, hours saved, cycle time, error rates, and operating cost

Required qualifications

• 3+ years of software engineering experience at SWE II / Senior level
• Experience with production systems you built and owned
• Strong applied AI/LLM engineering experience with tool use, context and retrieval, prompt design, evaluations, and agentic workflows
• Proficiency in TypeScript and/or Python
• Experience automating real workflows end-to-end across APIs, SaaS tools, and business systems
• Ability to learn unfamiliar business domains quickly
• Product judgment and ownership
• Daily fluency with frontier AI tools
• Degree in Computer Science or a related field from a top-tier program
• Self-directed and decisive
• Based in San Francisco and committed to working in the office five days a week

Nice to have

• Built internal platforms or tools that employees across multiple functions adopted and relied on
• Delivered AI automation with measurable improvements in employee productivity, operating cost, or turnaround time
• Integrated systems such as CRM, customer support, finance, HR, recruiting, or internal knowledge platforms
• Experience building reusable agent capabilities, durable workflows, or evaluation systems for business processes
• Experience as an early engineer at a startup

Benefits

• 100% paid health, dental & vision care
• 401(k) & financial wellness perks
• Daily meals on us
• Commuter benefit
• Monthly wellness stipend
• Claude Enterprise + frontier AI tools for every employee
• Brand-new 21st-floor SF office at 44 Montgomery
• Discretionary PTO
• Paid parental leave
• Mental health, wellness & family benefits

About the company

interface.ai builds AI agents for banks and credit unions to deliver better service. The company is building toward an AI-powered contact center and a banking experience designed around intelligent agents.