Senior UGC Manager

The role

You will own end-to-end execution of UGC campaigns for key accounts. You will manage creator sourcing, communication, and delivery while supporting UGC Coordinators.

What you will do

• Own end-to-end execution of UGC campaigns for key accounts
• Identify, vet, and secure creators based on campaign needs and brand fit
• Manage all creator communication, including outreach, follow-ups, and issue resolution
• Ensure creators deliver content on time and according to the brief
• Collaborate with project managers to ensure smooth execution and timely delivery
• Work closely with and manage UGC Coordinators
• Keep internal systems clean and up to date
• Oversee creator payments and agreements

Required qualifications

• At least 4 years of experience owning UGC or influencer marketing campaigns end-to-end
• Solid understanding of UGC best practices and creator content
• Hands-on experience with ClickUp or a similar project management tool
• Fluent in English, with strong written and verbal communication skills
• Highly organized and able to manage multiple tasks and campaigns at once in a fast-paced environment
• Tech-savvy and quick to adapt to new tools and platforms
• Proactive, self-motivated, and able to work independently
• Strong team player with excellent interpersonal and collaboration skills
• Strong attention to detail
• Available to work during EST business hours

Nice to have

• Familiarity with tools like Airtable, Frame.io, Mailshake, and Smartlead
• Experience in fast-paced agency or startup environments

Benefits

• Full campaign ownership for top global brands
• Global and supportive team
• Unlimited Time Off & Sick Days
• Flexible hours (EST overlap required)
• Fully remote

About the company

We’re a tight-knit team of creative, data-driven people, continuously building services & partnering with the world’s largest brands.