IT Manager

The role

You will own the IT function end-to-end for approximately 200 people across multiple agencies. You will design scalable systems, manage the vendor stack, and build security and identity management for a distributed workforce.

What you will do

• Own the IT function end-to-end including systems, identity, access, onboarding, offboarding, tooling, and vendor relationships.
• Design for BYOD and distributed teams.
• Rationalise the stack by consolidating SaaS and reducing shadow IT.
• Set up identity and access management.
• Build processes that incorporate AI to help teams work faster.
• Support security and governance by putting baseline controls in place.
• Collaborate with security consultants to manage compliance work.
• Lead, write, and document processes into runbooks.
• Explain IT risk and tradeoffs in plain English.

Required qualifications

• 5+ years of experience in IT functions in start-up/scale-up environments.
• Experience building an IT function from scratch or meaningfully restructuring one.
• Remote or hybrid experience.
• Experience supporting distributed teams.
• Strong identity and access management foundation.
• A builder mindset.
• The confidence to defend your call.
• Clear communication.

Nice to have

• Fully remote experience.
• Experience supporting a BYOD workforce.
• Familiarity with PIPEDA or other Canadian privacy requirements.
• Exposure to SOC 2, ISO 27001, or similar frameworks.
• Experience running cybersecurity and compliance.
• Prior portfolio / multi-entity IT experience.

Benefits

• No legacy system to maintain.
• No politics to dismantle.
• Real leadership scope.
• Clear path to grow.
• Remote by design.
• Mandate, budget, and backing are in place.

About the company

Fieldtrip is a group of creative growth agencies, led by inBeat, that connects enterprise brands with creators and communities. It is a remote-first, contractor-heavy, data-led agency group with a distributed team of roughly 200 people across 15+ countries.