Incident
Product Engineer
London. Posted 3 months ago
The role
You will own the full product loop from hearing customer feedback to design, implementation, testing, and delivery. You will work in the codebase and engage with customers to understand their needs.
What you will do
- Hear directly from customers what is worth building
- Design and plan features
- Implement, test, and deliver code
- Conduct follow up conversations with customers
- Work in the codebase
- Communicate via Slack and design docs
- Unblock teammates and back them up
- Spot problems before they are noticed by customers
Required qualifications
- Communicate clearly
- Comfortable in ambiguity
- Product minded
- Adapt fast
Benefits
- Private medical insurance
- Competitive annual leave
- First Friday of every month off
- Enhanced pension
- Meaningful equity
- Unlimited AI spend
- Generous parental leave
- £1000 to invest in your setup
- £500 a year to invest in yourself
About the company
incident.io is an AI software reliability platform trusted by engineering teams at Notion, Linear, Ramp and 2,000+ companies. They have raised $100+ million from Index Ventures, Insight Partners, and Point Nine.