Solutions Engineer

San Francisco, Remote. Posted 3 months ago

The role

You will act as the technical voice from discovery calls through to close. You will partner with Account Executives to run demos and prove the product works for prospects.

What you will do

Act as the technical voice from first discovery call through to close
Partner closely with Account Executives across the commercial segment
Run demos for exciting companies
Demo the AI-native product
Test and shape how AI shows up in your own workflow
Go deep on a prospect's world before meetings
Help shape how Solutions Engineering works at incident

Required qualifications

Experience as a Solutions Engineer
Experience standing in front of senior stakeholders and running demos
Genuine interest in code and solving hard technical problems
Operate with high ownership
Ability to thrive under pressure

Benefits

Market-leading private medical insurance
Competitive PTO
First Friday of every month off
Enhanced 401k
Meaningful equity
Unlimited AI spend
Generous parental leave
$1000 to invest in your setup
$500 a year to invest in yourself

About the company

incident.io is an AI software reliability platform trusted by engineering teams at Notion, Linear, Ramp and 2,000+ companies. They have raised $100+ million from Index Ventures, Insight Partners, and Point Nine.