Workplace Experience Manager - Dallas

The role

You will serve as the on-site operations and hospitality leader for a single major client. You will manage facility operations, concierge services, and employee engagement programs to create a world-class work environment.

What you will do

• Be the face of hospitality and the first point of contact for employees and guests.
• Provide Admin/Concierge services including guest registration, onboarding, and mail management.
• Coordinate surprise and delight moments and team-building activations.
• Manage all facility operations to ensure a flawless environment.
• Oversee key vendors such as maintenance, supplies, and shredding.
• Proactively manage inventory, ordering, and stocking of office, conference room, and cafe supplies.
• Execute a daily Food & Beverage program including grocery ordering and snack/drink management.
• Plan and execute weekly happy hours and 2-3 large-scale team events each month.
• Coordinate monthly employee engagement activations.

Required qualifications

• 4+ years of operations, hospitality, or experience management in a premium environment.
• Demonstrated history of vendor management, inventory control, and budget oversight.
• Exceptional professional demeanor and polished communication skills.
• Comfortable with hands-on food service and presentation including light preparation of snack trays and charcuterie boards.
• Proven ability to plan, organize, and execute large and small-scale events flawlessly.
• Technologically savvy with proficiency in common workplace tools like Google Workspace and scheduling/booking platforms.
• Proactive problem-solver who can work independently without constant supervision.

Benefits

• Heavily subsidized medical, dental, and vision plans
• Flexible paid time off
• Paid parental leave
• Annual professional development grants
• 401(k) retirement savings program
• Wellness initiatives and additional employee support programs

About the company

Industrious is a premium workplace-as-a-service provider. They focus on creating great workplace experiences through collaboration and inclusivity.