Member Experience Associate - New York City

The role

You will be the heart of the member experience by preparing the office, managing inventory, and building events. You will also assist members with IT or wifi issues and conduct walk-in tours.

What you will do

• Prepare the office by brewing coffee, setting out breakfast, and stocking shared amenities
• Manage inventory and order location supplies
• Build events and design unique signage
• Add new members into multiple systems
• Assist members with IT or wifi issues
• Participate in local marketing events
• Take walk-in tours
• Perform food preparation and cleaning duties
• Maintain compliance with health and safety regulations
• Ensure work areas are kept in a sanitary condition

Required qualifications

• Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs
• Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day
• Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc
• Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment
• Ensure work areas are kept in a sanitary condition and all safety protocols are followed
• Must live within an easy commute of New York City

Benefits

• Fixed hours
• Commuter Stipend of $150 / quarter
• Travel stipend $150/ annually (after 90 days)
• End of Year Bonus of $1500
• Sick pay as required by law
• Benefits bundle through Sequoia
• Heavily subsidized healthcare plans
• Generous paid time off
• Wellness programs
• Professional development grants
• 401k plan

About the company

Industrious is the largest premium workplace-as-a-service provider. They aim to create great days for teams of all sizes and stages.