Community Manager

The role

The Community Manager owns tenant programming and building communications for a commercial asset. You will design event calendars, manage amenity supplies, and build tenant relationships.

What you will do

• Design and execute a dynamic calendar of tenant events.
• Manage event budgeting, vendor management, onsite execution, and reporting.
• Manage event marketing including the tenant app, signage, and newsletter.
• Own the tenant experience app content, audience management, and adoption strategy.
• Oversee ordering, restocking, receiving, and inventory of amenity supplies.
• Keep all amenity spaces spotless.
• Document and escalate maintenance and facilities issues.
• Support leasing teams in showcasing building amenities.
• Build strong bonds and proactive relationships with occupiers.
• Execute tenant onboarding and deploy customer sentiment surveys.

Required qualifications

• 3–4 years in community, hospitality, or customer-facing work.
• Experience designing and delivering tenant programs, events, or comparable hospitality work.
• Ability to write clearly and manage a content calendar or newsletter.
• Organizational discipline to manage multiple programs and relationships.
• Tenant relationship skills to build trust and follow through reliably.

Nice to have

• Experience with a tenant experience app or similar platform

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

About the company

Experience by Industrious is a workplace hospitality brand launched by CBRE. It combines CBRE's real estate scale with Industrious' operating model to run experience teams across various assets worldwide.