Community Placemaking and Marketing Manager

The role

You will design and oversee the full tenant programming experience and building communications. You will lead a team to drive engagement through events, amenity management, and tenant relationship building.

What you will do

• Design and execute a dynamic calendar of tenant events.
• Manage event budgeting, vendor management, onsite execution, and reporting.
• Manage event marketing including the tenant app, signage, and newsletter.
• Own the tenant experience app including content creation and adoption strategy.
• Oversee ordering, restocking, and inventory of amenity supplies.
• Keep all amenity spaces spotless.
• Document and escalate maintenance and facilities issues.
• Support leasing teams in showcasing building amenities.
• Build strong bonds with occupiers and meet with tenant leads annually.
• Own the tenant onboarding process and deliver on interaction standards.

Required qualifications

• 5–7 years in community programming, hospitality, or tenant engagement.
• Experience designing and delivering tenant or community programs at scale.
• Experience managing at least one direct report including setting goals and giving feedback.
• Experience managing a content calendar, newsletter, or social/app presence.
• Ability to manage multiple programs simultaneously.
• Ability to build trust quickly and follow through consistently.

Benefits

• 10% annual performance bonus

Before you apply

• By applying, you consent to your details being shared with CBRE for the purposes of this recruitment process.

About the company

Experience by Industrious is a workplace hospitality brand launched by CBRE. It combines CBRE's real estate scale with Industrious' operating model to run dedicated experience teams.