IT Administrator

The role

You will provide technical support for end-user hardware and software to keep teammates productive. You will handle onboarding, device management, and office network maintenance as part of a two-person IT team.

What you will do

• Provide technical support for end-user hardware across MacOS, ChromeOS, Windows, and Linux
• Deliver software support for Google Workspace, Microsoft 365, and Rippling MDM
• Maintain and update software and hardware inventory
• Provision and support access to GitHub, Sigma, Figma, Linear, and Confluence
• Support onboarding and offboarding for employees and contractors
• Monitor, troubleshoot, and maintain the office network and equipment
• Collaborate with the security team on access reviews and endpoint compliance
• Contribute to strategic IT projects
• Document processes and backup/archive data

Required qualifications

• Bachelor's or Associate's degree
• 1-2 years' experience in a similar role
• Proficiency in MacOS and ChromeOS
• Familiarity with Windows
• Experience with cloud services such as Google Workspace and Microsoft 365
• Working knowledge of IT systems, networks, and related technologies
• Familiarity with MDM solutions and security fundamentals
• Excellent communication and customer service skills
• Strong troubleshooting skills
• Ability to adapt to rapidly changing technology and business needs
• Organized with good time management and a team-oriented approach

Nice to have

• Experience at an early-stage startup
• IT certifications such as CompTIA A+, Network+, or Security+
• Apple Certified Support Professional (Apple Device Support)

Benefits

• Hybrid work
• Catered lunches (Bay Area Positions only)
• Competitive salary
• Equity
• 401(k)
• Wellness stipend
• Medical
• Dental
• Vision
• Generous PTO
• Parental leave
• Bi-annual offsites

Before you apply

• Applicants must be authorized to work in the US without employer sponsorship

About the company

Infinitus is AI communications in service of patients. They are pioneering agentic communications to connect the healthcare system.