Vendor & Resource Manager

The role

This person will source, negotiate with, and manage external vendors while partnering with internal leadership to forecast and allocate resources. The role involves optimizing external partnerships and internal talent allocation to ensure efficient capacity and cost control.

What you will do

• Identify, evaluate, and onboard third-party vendors, contractors, and suppliers
• Lead negotiations for contracts, pricing, terms of service, and SLAs
• Establish and track KPIs to measure vendor performance and quality
• Act as the primary point of contact for external partners
• Ensure vendor compliance with healthcare regulations like HIPAA and data security standards
• Support customer launches by aligning vendor resource plans with operational readiness
• Collaborate with workforce management and operations to translate forecasts into actionable plans
• Assign internal personnel and external contractors to projects based on availability and skill sets
• Monitor and report on resource utilization rates
• Partner with HR and Talent Acquisition to identify skill gaps

Required qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field
• 5+ years of progressive experience in vendor management, resource management, workforce planning
• Proven track record of managing high-value contracts and optimizing resource allocation
• Strong ability to negotiate favorable contract terms
• Highly data-driven with the ability to analyze capacity models, utilization reports, and financial data
• Excellent interpersonal skills
• Proactive in identifying resource bottlenecks or vendor performance issues
• Proficiency in standard PM tools (e.g., Smartsheet, Jira, Workday, SAP, Asana)
• Proficiency in Google Office or Microsoft Office tools

Nice to have

• Experience in a Patient Access Hub or similar environment

Benefits

• Catered lunches (Bay Area Positions only)
• Competitive salary
• Equity
• 401(k)
• Wellness stipend
• Medical
• Dental
• Vision
• Generous PTO
• Parental leave
• Bi-annual offsites

Before you apply

• Applicants must be authorized to work in the US without employer sponsorship
• Apply & meet our recruiting team
• Virtual interviews to showcase your skills
• Final onsite loop to meet the team
• Chat with our CEO

About the company

Infinitus is AI communications in service of patients. They are pioneering agentic communications to connect the entire healthcare system.