Forward Deployed Product Manager

The role

You will take end-to-end ownership of building and delivering conversational AI agents. You will work alongside engineers, conversation designers, and clinical experts to scope, build, test, and launch products that solve healthcare challenges.

What you will do

• Lead development and delivery of conversational AI agents from concept to commercial success
• Partner with customers to define scope and success criteria
• Collaborate with engineers, conversation designers, and clinical experts to develop AI agents
• Build and refine conversation flows, orchestration logic, and test scenarios
• Drive technical decisions and remove blockers
• Design and execute evaluations against performance, reliability, and safety standards
• Drive conversion from pilot programs to ongoing commercial partnerships
• Serve as the primary point of contact for product progress and technical challenges
• Take ownership of production issues and operational dependencies
• Share customer deployment insights to influence platform improvements

Required qualifications

• 5+ years of experience in Product Management, entrepreneurship, or a similar role involving end-to-end product ownership
• Strong technical fluency including experience with AI-powered products, writing and evaluating prompts, and understanding technical architectures
• Proficiency with SQL and data analysis
• Demonstrated experience owning customer-facing deliverables and driving measurable business or commercial outcomes
• Excellent communication skills
• Strong product judgment
• Ability to operate independently in ambiguous, fast-moving environments
• Willingness to work directly with technical teams and contribute hands-on to building products
• Confidence navigating difficult customer conversations

Nice to have

• Engineering degree or previous software engineering experience
• Experience developing, deploying, or managing conversational AI agents, LLM-powered applications, or workflow automation products
• Previous experience in healthcare, health technology, or another regulated or high-stakes industry
• Familiarity with clinical workflows, patient communications, or healthcare operations
• Experience taking technical products from pilot or proof of concept to commercial deployment
• Experience working with cross-functional teams that include engineering, product, clinical, and customer-facing stakeholders

Benefits

• Hybrid work (SF office Mon/Tues/Thurs) + catered lunches (Bay Area Positions only)
• Competitive salary
• Equity
• 401(k)
• Wellness stipend
• Medical, dental, and vision
• Generous PTO
• Parental leave
• Bi-annual offsites

Before you apply

• Applicants must be authorized to work in the US without employer sponsorship

About the company

Infinitus is AI communications in service of patients. They are pioneering agentic communications to connect the entire healthcare system.