AI Strategist - Supernal

The role

The AI Strategist acts as the quarterback for forward deployed pods. You will manage client engagements from kickoff through build and ongoing development partnership to ensure on-time delivery and client satisfaction.

What you will do

• Define scope, objectives, deliverables, and success metrics.
• Break work into milestones, dependencies, and timelines.
• Identify and track risks, assumptions, and mitigation plans.
• Manage the transition from Build to ongoing partnership.
• Own all client reporting for depth, accuracy, and completeness.
• Lead all written and verbal communication including weekly client syncs.
• Partner with the Lead AI Mason to verify scoping and resource needs.
• Ensure testing, validation, and reviews are completed.
• Conduct structured post mortems to capture learnings.
• Take full ownership for results end to end.

Required qualifications

• 6 to 10+ years managing complex programs
• Proven record of on time, to spec delivery with high client satisfaction
• Deep experience in scope definition, planning, risk, and change management
• Strong communicator: structured, concise, and transparent
• Skilled at probing assumptions, validating data, and driving decisions
• Hands on with PM tools
• Confident operating across technical and executive stakeholder levels

Nice to have

• SaaS, AI, and automation experience
• Real technical proficiency

About the company

Supernal makes companies AI native by transforming how clients operate through custom interfaces and AI as the default answer. They deliver operational impact for SMB and mid market companies as an ongoing AI development partner.