Solutions Engineer

The role

The Solutions Engineer will help grow the customer base and ensure a seamless product experience. You will work with the CEO, sales, and engineering teams to demonstrate technical value and drive successful implementations.

What you will do

• Run proof-of-concept with leads
• Guide customers through onboarding
• Recommend best practices for specific architectures and use cases
• Ensure new customers are activated and happy
• Become a trusted technical advisor to customer and business leaders
• Lead demo and discovery calls with account executives
• Talk to customers daily to find points of friction and potential improvement in workflows
• Provide feedback towards product roadmap
• Guide UX/DX roadmap
• Host webinars and knowledge sharing sessions for customer stakeholders

Required qualifications

• Prior experience in development, systems engineering, or DevOps
• Strong written and verbal communication skills
• High energy, high ownership mindset, and a willingness to operate in ambiguity
• Based in the United States

Nice to have

• Open source contributions
• Familiarity with secret management tools or developer security platforms
• Solid understanding of developer workflows and/or DevSecOps infrastructure
• Prior experience in a startup or fast-scaling environment
• Past involvement in developer communities or public speaking
• Experience in a customer-facing technical role
• Experience supporting enterprise accounts and working with technical stakeholders

Benefits

• Competitive compensation including salary and equity options
• Lunch stipend
• Work setup budget

About the company

Infisical is the open source security infrastructure platform used for secrets management, certificates, and privileged access management. The company has raised approximately $60M from Y Combinator, Google, and Elad Gil.