Commercial Account Manager

The role

You will manage a portfolio of around 30-40 accounts focusing on retention and growth. You will lead the renewal process and identify opportunities for incremental ARR.

What you will do

• Manage a portfolio of customer accounts and renewals.
• Lead the renewal process for each account.
• Identify and implement growth opportunities within accounts.
• Identify new use cases and new groups for additional capabilities.
• Build and maintain strong relationships with key stakeholders.
• Collaborate with cross-functional teams to enhance customer experience.
• Monitor account health and address risks to retention and growth.

Required qualifications

• 1-3 years of experience as an Account Manager or Renewals Specialist.
• Proven ability to manage +50 accounts while balancing renewals and expansion opportunities.
• Strong communication, negotiation, and relationship building skills.
• Self motivated with the ability to work independently and as part of a team.

Nice to have

• Experience selling open source/SaaS
• Experience in NoSQL data technologies or other modern data platforms
• Experience selling enterprise management solutions (Systems Management, Cloud Management, log analytics, APM, Network Monitoring)
• Proficiency in another language such as French, or Italian

Before you apply

• Prioritizing folks who live in the UK.
• Interviews are typically conducted via Zoom.
• Some roles may require an in-person meeting with a team member as part of the final stage.

About the company

InfluxData is the creator of InfluxDB, a time series platform used to collect, store, and analyze time series data. It is a remote-first company with a globally distributed workforce.