Principal, Business Operations and Strategy

The role

You will lead high-impact initiatives that shape how the company sets priorities, allocates resources, and measures progress. You will oversee strategic planning, execution governance, and the enterprise initiative portfolio while mentoring BizOps talent.

What you will do

• Own the annual strategy and planning cycle.
• Govern the company's OKR and business review process.
• Manage cross-functional initiatives that advance strategic priorities.
• Build and evolve the enterprise Strategy Scorecard and shared dashboards.
• Establish consistent systems, processes, and decision-rights frameworks.
• Serve as a trusted advisor to senior leadership.
• Lead, mentor, and scale the BizOps team.

Required qualifications

• 5+ years of experience in management consulting, corporate strategy, or business operations at a high-growth SaaS company.
• Proven success leading large-scale cross-functional programs with executive visibility.
• Analytical and structured problem solver.
• Highly skilled communicator able to influence at the executive level.
• Track record of building operational systems and governance models at scale.
• Comfortable balancing enterprise strategic thinking with hands-on execution.

Benefits

• Competitive compensation.
• Ownership program for all full-time employees.
• Flexible work culture.
• Generous time off, including local holidays and annual Dim the Lights period.
• Comprehensive wellness programs and mental health support.
• Learning and development resources, including professional development tools and tuition reimbursement.
• The technology and tools you need to do your best work.
• Motivosity employee recognition program.

Before you apply

• All employees must pass a background check.
• Identity verification measures are implemented.
• Candidates may be asked to verify legal name, current physical location, and provide a valid contact number and residential address.

About the company

Instructure aims to amplify the power of people to grow and succeed by creating intuitive products that simplify learning and personal development.