Professional Services Consultant

The role

You will act as a trusted advisor to assist clients with integrating the Illumio platform. You will manage deployments, upgrades, and technical reviews while providing documentation and training.

What you will do

• Act as a trusted advisor for clients to assist with Illumio integration
• Manage deployments and upgrades of the Illumio platform
• Conduct technical reviews and provide guidance on change preparation
• Assist in the development of Illumio-specific API scripts
• Provide best practices, documentation, and recommendations
• Prepare and maintain project documentation
• Monitor and troubleshoot the Illumio deployment
• Serve as the primary interface between client teams and product and support teams
• Provide metrics and reporting on deployment effectiveness
• Support internal teams with integration documentation and security ruleset development

Required qualifications

• 3 plus years of consulting or advisory experience
• Strong experience with Linux and Windows Server platforms
• Experience with cloud computing service provider models (AWS, Azure, GCP, OCI)
• Experience with container platform architecture (Kubernetes, Openshift, etc.)
• Experience with automation and scripting tools (e.g., Bash, Python, Ruby, Chef, Puppet, Ansible)
• Expertise in networking concepts, including network flows, protocols, and application security controls
• Problem-solving ability to diagnose and resolve issues in unfamiliar technology environments
• Ability to work with evolving technology and quickly adapt to new tools
• Client-facing skills, including conflict resolution and project management experience
• Excellent communication skills
• Broad understanding of IT infrastructure
• Willingness to travel to HQ in Silicon Valley for product training and knowledge development

Nice to have

• Linux (CentOS/Red Hat preferred)
• Existing Experience within Professional Services team of a security vendor is a strong advantage

About the company

Illumio is the leader in ransomware and breach containment. The company enables Zero Trust to strengthen cyber resilience for infrastructure, systems, and organizations.