Sr. Professional Services Consultant

The role

You will act as a trusted advisor to assist clients with integrating Illumio into their environments. You will manage deployments, upgrades, and technical reviews while providing troubleshooting and training for the Illumio platform.

What you will do

• Act as a trusted advisor for clients for Illumio integration.
• Manage deployments and upgrades of the Illumio platform.
• Conduct technical reviews and provide guidance on change preparation.
• Assist in the development of Illumio-specific API scripts.
• Provide best practices, documentation, and recommendations.
• Prepare and maintain project documentation.
• Monitor and troubleshoot the Illumio deployment.
• Serve as the primary interface between client teams and Illumio product and support teams.
• Provide metrics and reporting on deployment effectiveness.
• Support internal teams with integration documentation and security ruleset development.

Required qualifications

• 5+ years of consulting or advisory experience.
• Strong experience with Linux and Windows Server platforms.
• Experience with cloud computing service provider models (AWS, Azure, GCP, OCI).
• Experience with container platform architecture (Kubernetes, Openshift, etc.).
• Experience with automation and scripting tools (e.g., Bash, Python, Ruby, Chef, Puppet, Ansible).
• Expertise in networking concepts, including network flows, protocols, and application security controls.
• Problem-solving ability to diagnose and resolve issues in unfamiliar technology environments.
• Ability to work with evolving technology and quickly adapt to new tools.
• Client-facing skills, including conflict resolution and project management experience.
• Excellent communication skills.
• Broad understanding of IT infrastructure.
• Willingness to travel to HQ in Silicon Valley for product training and knowledge development.

Nice to have

• Linux (CentOS/Red Hat preferred)
• Existing Experience within Professional Services team of a security vendor is a strong advantage

Before you apply

• A background check is completed through an authorized third-party vendor.

About the company

Illumio is the leader in ransomware and breach containment. The company enables Zero Trust to strengthen cyber resilience for infrastructure, systems, and organizations.