Sales Operations Analyst

The role

The Sales Operations Analyst will act as a strategic partner to Sales and GTM leadership. This person will own analytics, planning, and operating cadence to power the revenue engine through pipeline and performance insights.

What you will do

• Act as a strategic partner to Sales and GTM leadership to improve pipeline generation, conversion, and revenue performance.
• Own pipeline and performance insights across stages, segments, and use cases.
• Build and maintain analytical models for capacity, pipeline coverage, attainment, segmentation, and territory design.
• Leverage modern data and AI tools to accelerate analysis and improve decision-making.
• Drive operating cadence including forecast support, pipeline inspection, and business reviews.
• Partner cross-functionally with Finance, Systems, and GTM teams.
• Lead key planning initiatives such as annual planning, territory design, and quota setting.
• Improve systems, processes, and data quality in collaboration with GTM Systems.

Required qualifications

• 4+ years of experience in Sales Strategy, Revenue Operations, Management Consulting, or a related analytical role in a high-growth SaaS environment.
• Strong analytical and modeling skills related to sales capacity, pipeline, forecasting, and revenue performance.
• Ability to translate complex data into clear insights and executive-level recommendations.
• Experience working cross-functionally with Sales, Finance, and Systems teams in a fast-paced, scaling organization.
• Familiarity with core GTM systems and tools (e.g., Salesforce, BI platforms such as Looker, and modern sales tooling).
• Comfort leveraging AI and advanced analytics tools (e.g., ChatGPT, Claude, Glean, Actively or similar platforms).
• Strong communication skills to engage with senior leadership and drive alignment.
• Deep understanding of the SaaS business model, including pipeline dynamics, sales motions, and key performance drivers.
• Bachelor's degree in Business, Finance, Economics, or a related field (or equivalent experience).

Nice to have

• Curiosity and willingness to experiment with new tools

Benefits

• 100% health coverage for employees (medical, dental, and vision)
• 75% coverage for dependents with buy-up plan options
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven
• Paid time off
• Monthly stipends for wellbeing, hybrid work, and cell phone use
• Mental health support through Modern Health
• Pre-tax commuter benefits
• 401(k) plan with Fidelity with employer match
• Regular team events

About the company

Ironclad is an AI contracting platform that transforms agreements into assets. The company is recognized as a leader in Contract Lifecycle Management and is backed by investors including Accel, Y Combinator, and Sequoia.