Revenue Recovery Specialist

The role

You will recover revenue for customers by resolving denials, rejections, and outstanding AR. You will use AI-native RCM tooling to diagnose root causes, rework claims, and draft appeals.

What you will do

• Own denials, rejections, and outstanding AR for customers
• Diagnose root causes, rework and resubmit claims, and draft appeals
• Chase aging AR to resolution
• Pair RCM judgment with AI-native tooling to resolve claims
• Partner with Revenue Cycle Success Managers to align recovery work with customer strategy
• Collaborate with the RCM Center of Excellence to share insights
• Surface frontline patterns to the Engineering teams to improve product tooling

Required qualifications

• 6+ years of hands-on RCM experience in a practice or physician-group setting
• Experience working denials, rejections, and AR end-to-end
• Knowledge of outpatient, ambulatory, or private-practice RCM
• Understanding of the full revenue cycle including clean claim submission, rejections, denials, appeals, and chasing aging AR

Nice to have

• Product and systems minded

Benefits

• Competitive compensation packages
• Stipends for professional development courses & books
• Comprehensive healthcare benefits
• 15 days of PTO
• Flexibility
• Regular team off-sites and events

About the company

Joyful Health is building an AI-powered financial operating system for healthcare practices to simplify financial operations. Their mission is to bring joy back to running a private practice by fixing the financial chaos behind it.