Sales Strategy & Operations Manager

The role

You will act as a Sales Operations partner for an assigned channel to identify operational friction and create practical solutions. You will lead channel-level projects from discovery through rollout and measurement to improve sales team performance.

What you will do

• Act as the primary Sales Operations partner for an assigned sales channel or priority area.
• Serve as a trusted thought partner to channel leaders.
• Partner with Sales leaders and frontline teams to analyse issues and identify opportunities.
• Make strategic recommendations to optimize the channel.
• Investigate operational problems by gathering stakeholder input and analyzing data.
• Build a fact base by pulling and analyzing operational and performance data.
• Design practical improvements for processes to be clearer, more efficient, and more scalable.
• Lead assigned channel projects from discovery and scoping through execution, rollout, and measurement.
• Maintain structured delivery plans for stakeholders.
• Deliver executive-ready updates on project status, milestones, risks, and decisions.

Required qualifications

• 3–5 years experience, ideally in management consulting or tech, strategy, or a business/revenue operations role
• Experience leading client- or stakeholder-facing workstreams from problem definition through recommendation
• Structured problem-solving
• Executive-ready communication
• Strong project ownership and follow-through
• Comfort acting as a trusted advisor to leaders
• Strong operational judgment
• Ability to manage multiple priorities
• Ability to identify opportunities to apply AI and automation to channel workflows

Nice to have

• Experience in Sales Operations, Revenue Operations, or a go-to-market or strategic operations role
• Experience supporting various sales channels such as Inbound, Outbound, Account Management, or Channel Partnerships
• Familiarity with Salesforce and other sales technology platforms
• Experience supporting system implementations, process redesigns, user acceptance testing, or operational rollouts
• Exposure to sales planning, forecasting, routing, pipeline management, compensation, or performance reporting

Benefits

• Extended health benefits package with fully paid premiums for body and mind
• Matching in RRSP, TFSA or FHSA
• Stock options
• Dedicated Talent Development team
• Access to coaching, learning, and leadership programs

About the company

Jobber helps small home service businesses transform the way service is delivered through technology. The company works with businesses like plumbers, painters, and landscapers to help them quote, schedule, invoice, and collect payments.