Engagement Manager

The role

You will deploy generative AI coaching solutions for global enterprises. You will build strategic client partnerships and drive revenue, usage, and expansion targets.

What you will do

• Deliver on strategic and commercial goals including revenue, usage, and expansion targets.
• Own the renewal and expansion process.
• Build and grow strategic client partnerships with leadership up to the C-suite.
• Lead consultative deployment of generative AI tools within enterprise accounts.
• Embed within client organizations to unlock measurable value through use cases.
• Guide clients through consultative methodology to champion behavior change.
• Partner with Sales during pre-sale and pilot phases.
• Oversee contracting and invoicing with the Operations team.
• Act as a client voice to help shape product roadmap and user experience.
• Build working fluency in generative AI, trust and ethics in machine learning, and client industries.

Required qualifications

• 6+ years of experience in commercial enterprise deployment, customer success, or sales.
• Ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders.
• Structured problem-solving ability.
• Ability to partner with executives and maintain momentum across workstreams.
• Strong operational instincts.
• Excellent written and verbal communication.
• Comfort with data, especially in Excel.
• Self-motivated and solutions-oriented.
• Growth mindset.
• Excitement to join an early startup at the forefront of generative AI.

Benefits

• Competitive salary including base + bonuses.
• Comprehensive health coverage (medical, dental, vision) from day one.
• Generous PTO.
• Company-wide R&R shutdowns.
• Paid parental leave.
• Retirement plan support for US and global employees.
• Meaningful ownership in a venture-backed company.
• Financial upside from scaling fast.
• Top-up grants for exceptional performance.

Before you apply

• Must hold valid travel documents with no work authorization restrictions in the US.
• Identity, LinkedIn profiles, employment history, and references will be verified.
• All offers are contingent on successful completion of checks.

About the company

Valence has built an AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance to leaders or employees.