Strategy & Operations Associate

The role

You will drive high-priority initiatives for leaders by identifying opportunities, diagnosing problems, and unblocking objectives to help the company scale. The role involves client-facing work, internal process design, and company-building initiatives across the commercial spectrum.

What you will do

• Contribute to challenges of strategic importance across Sales, Marketing, CS, Eng/Prompting, Operations and Product
• Create and implement project plans to identify gaps and solutions
• Develop models and plans to drive cross functional decision-making
• Create playbooks and find strategies to ensure the team can rapidly scale
• Collaborate with Operations, Product, Design, and Engineering to remove blockers
• Perform strategic storytelling and direct customer support
• Manage pilot programs and early deployments
• Work at the frontier of applied AI to diagnose problems and surface new opportunities
• Execute company-building initiatives tied to board activities, metrics, and quarterly planning

Required qualifications

• 3+ years of professional experience in consulting and/or fast-paced B2B startup
• Ability to diagnose a variety of problems, break them down, and solution in an impactful way
• High velocity execution skills to keep many work streams on track
• Natural attention to the small detail
• Outstanding verbal and written communication skills
• Comfort with data manipulation and visualization
• Self-motivated, adaptable, and resilient
• Highly motivated and self-driven
• Willingness to embrace challenges, experiment and continuously learn through high-quality feedback and new workstreams
• Clear motivations for wanting to join an early-stage team
• Comfort working with colleagues in different time zones (UK)
• Valid travel documents without work authorization restrictions in the US

Benefits

• Competitive salary including base + bonuses
• Comprehensive health coverage (medical, dental, vision) from day one
• Generous PTO
• Company-wide R&R shutdowns
• Paid parental leave
• Retirement plan support for US and global employees
• Meaningful ownership in a venture-backed company
• Top-up grants as you scale and deliver exceptional performance

Before you apply

• Must have valid travel documents without work authorization restrictions in the US
• Identity, LinkedIn profiles, employment history, and references will be verified
• All offers are contingent on successful completion of these checks

About the company

Valence is an AI native coaching platform for enterprise that offers personalized, expert, and human-like guidance to leaders and employees. The company builds AI-powered personalization to transform how large companies approach learning and development.