Revenue Operations, Business Operations

The role

You will own the Revenue Operations scope as a strategic partner to the B2B team. You will design CRM architecture, build analytics layers, and streamline B2B processes across multiple markets.

What you will do

• Build a scalable, multi-country CRM architecture in HubSpot
• Design data models, pipeline structures, and automations
• Build the analytics layer for pipeline, conversion, retention, and account health
• Design and operate client scoring models
• Audit the B2B funnel from prospection to expansion
• Define handoffs, SLAs, and ownership across Sales and Account Managers
• Embed automation and AI into processes
• Identify bottlenecks and prioritize initiatives with BU owners
• Turn ambiguous questions into structured, data-backed analyses

Required qualifications

• 4+ years in Revenue Operations, Sales Operations, Customer Operations, or Strategy & Operations
• Hands-on exposure to a fast-growing B2B environment
• Experience architecting a CRM at scale (HubSpot or Salesforce)
• Advanced SQL
• Strong command of a BI tool (Looker, Metabase, Tableau, or similar)
• Ability to own and drive complex cross-functional projects from A to Z
• Fluent in English (spoken and written)

Benefits

• Top-market compensation
• Equity
• Half-day each week dedicated to leveling up with AI
• Yearly offsite in amazing locations
• Budget for team-building events & monthly in-person gatherings
• Contribution to your ClassPass subscription
• 8-week leave paid 100% for the second parent

Before you apply

• A take-home case study followed by a 45-min interview for non-engineering roles
• Up to 3 reference calls with former colleagues or managers

About the company

Joko is a tech company and certified B Corp that helps consumers save time and money when shopping online or in-store. It is an AI shopping app with over 7 million users.