Staff Product Manager

The role

You will own high-leverage surfaces including consumer communication methods and trust-building interactions. You will work on either LLM infrastructure for consumer conversations or systems for high-volume outbound communications and experimentation.

What you will do

• Own high-leverage surfaces for reaching and talking with consumers
• Push LLM infrastructure toward adaptive borrower experiences
• Build systems for sending millions of communications per hour
• Build an experimentation engine for outbound communications
• Set opinionated strategy
• Design experiments to prove what works
• Build systems that allow the team to make decisions independently

Required qualifications

• Decompose to root causes fast
• Decide with incomplete information
• Bring principles for what to do now and what to do later
• Reason from data and design experiments that isolate cause
• Push LLM tooling deep into your own work
• Owned a product strategy end to end that moved something real
• Love building 0 to 1
• 5+ years as a Product Manager

About the company

January personalizes interactions and optimizes decisions across every stage of consumer credit. The company uses AI to make financial moments more human and is moving upstream to catch people before they default.