January
Strategy & Operations
New York City, Remote. Posted 5 months ago
The role
You will drive decisions and work that accelerate enterprise growth by joining either the Client Strategy or Client Implementations team. You will build systems, playbooks, and analytical infrastructure to scale capabilities and eliminate operational drag.
What you will do
- Drive decisions and work that compound January's growth
- Own a point of view on growth levers like client potential and implementation rigor
- Identify patterns to reshape product priorities, operational investments, or go-to-market strategy
- Drive high-leverage initiatives end-to-end from diagnosis through adoption
- Build systems, playbooks, and capabilities to eliminate operational drag
- Create automation, tooling, and workflow redesigns
- Build analytical infrastructure for team self-diagnosis
- Own named outcomes for Client Strategy or Client Implementations teams
- Build foundational systems for wallet share growth and expansion
- Own client integrations end-to-end from contract review to launch
Required qualifications
- Track record of owning operational outcomes end-to-end across strategy, operations, or consulting roles
- Experience owning client relationships or client-facing delivery in a high-touch context
- Ability to structure messy, incomplete data into insights that changed behavior
- Experience driving outcomes that depend on teams you do not control
- Technical fluency to build automations and operational tools without requiring engineering support
Nice to have
- Candidates who've operated at the intersection of strategy and execution
- Management consulting background with a transition into operating roles
- Experience building operationally at a high-growth startup
- Familiarity with financial services, fintech, or regulatory and compliance-heavy industries
About the company
January personalizes interactions and optimizes decisions across every stage of consumer credit. The company uses AI to make financial moments more human and is moving upstream to catch people before they default.