Account Director

The role

You will serve as the commercial and operational engine for a high-tech account. You will lead product launches, oversee creative production, and guide clients through AI transformation.

What you will do

• Act as the US Regional Lead for a key account
• Partner with adjacent US Account Director and regional team leads
• Serve as a proactive consultant and owner of budgets
• Directly manage, mentor, and develop a junior Account Executive (AE)
• Oversee and implement AI-enabled E2E frameworks
• Partner with internal teams to test emerging AI capabilities
• Drive the change management process for AI integration
• Manage a high-volume marketing calendar and product launches
• Direct cross-functional internal teams
• Meet aggressive commercial growth targets through upselling and retention

Required qualifications

• 7+ years of creative production and client management experience handling complex, multi-market global brands
• Proven track record working with large clients
• Strong working knowledge of how Generative AI, agentic workflows, and automated asset production are reshaping the creative landscape
• Practical experience leading AI transformation
• Demonstrated ability to lead teams and clients through significant process or technology transformations
• Proven experience operating in sprint-based or highly iterative production environments
• A unique blend of strong client management (CM) commercial focus and clear project management (PM) operational understanding
• Strong experience managing multi-million dollar account
• Experience scoping tech-enablement projects
• Utilizing CRM tools (e.g., Salesforce) for pipeline health
• Deep fluency in modern creative production practices
• Ability to navigate complex global team dynamics

Nice to have

• tech or fast-paced digital accounts preferred
• preferably within the tech sector
• West Coast location preferred

Benefits

• Discretionary annual bonus scheme
• 401k retirement plan
• Healthcare, vision and dental insurance
• Short and long-term disability
• Life cover
• Work remotely for up to 60% of your days
• Flexible working hours
• 14 weeks of paid leave for primary caregivers
• 4 weeks of paid leave for secondary caregivers

About the company

Jellyfish is a full service global digital agency, combining strategy, creative, data and media buying and planning expertise with technology. It is part of the Brandtech Group.