Senior Account Manager

The role

The Senior Account Manager will lead relationships for large enterprise and complex accounts. You will act as a trusted advisor to translate business objectives into strategic recommendations and manage account health, renewals, and growth.

What you will do

• Serve as the day-to-day client lead for large Enterprise accounts
• Develop understanding of client business objectives, digital ecosystem, and commercial priorities
• Own account plans covering growth, retention, stakeholder engagement and risk management
• Translate client business challenges into requirements for specialists to develop solutions
• Demonstrate how Jellyfish work delivers measurable impact
• Lead contract renewals, scope development, and commercial discussions
• Own monthly revenue forecasting, provisions, and pipeline visibility
• Identify commercial, delivery and relationship risks and lead action plans
• Implement and manage client management practices including playbooks and financial reports
• Partner with paid media and martech specialists to develop integrated solutions

Required qualifications

• 5+ years of experience in client-facing roles within the advertising or marketing industry
• Experience managing large, complex accounts and building relationships with stakeholders at operational, senior and executive levels
• Experience in delivering clear and actionable recommendations to clients and internal teams
• Effective Communication and Presentation skills
• Marketing Technology & Platform Knowledge with strong understanding of digital marketing and marketing technology ecosystems
• Experience with Analytics and Measurement including digital analytics, conversion tracking, attribution, measurement frameworks, data collection and reporting
• Technical Curiosity & Learning Agility
• Strategic Thinking
• Proactive Problem-Solving
• Self-starting and dependable
• Demonstrated exceptional attention to detail
• Business & Commercial Acumen

Nice to have

• Familiarity with Google Marketing Platform, particularly GA4 / GA360, SA360, DV360 and CM360

Benefits

• Custom Work Environment: Work remotely for up to 60% of your days
• Flexible working hours between 8am. and 6:30pm

About the company

Jellyfish is a global digital marketing agency consisting of tech enthusiasts, creative minds, and media and data experts. They work as a Google Marketing Platform reseller and consulting partner.