Account Director

The role

You will lead as the US Regional Lead for a key tech account at Jellyfish. You will manage client relationships, oversee AI-enabled creative production and product launches, and manage a junior Account Executive.

What you will do

• Act as US Regional Lead for a key account and build deep client relationships
• Partner with an adjacent US Account Director and with team leads in Mexico, the US and EMEA
• Serve as proactive consultant, match client needs to agency resources, and own budgets
• Directly manage, mentor and develop a junior Account Executive
• Oversee and implement AI-enabled end-to-end frameworks across creative, strategy, production, localization and copy validation
• Drive change management as clients adopt AI workflows and platforms
• Manage a high-volume marketing calendar and high-profile product launches for the Google business unit
• Direct cross-functional teams including Project Management, Production, Creative and Strategy
• Drive the creative and experiential side of the account through end-to-end production
• Meet commercial growth targets through upselling, account value growth and retention

Required qualifications

• 7+ years of creative production and client management experience with complex, multi-market global brands
• Proven track record working with large clients
• Strong working knowledge of Generative AI, agentic workflows and automated asset production
• Practical experience leading AI transformation, including integrating AI into creative workflows and building operational frameworks
• Demonstrated ability to lead teams and clients through significant process or technology transformation
• Experience operating in sprint-based or highly iterative production environments
• Blend of strong client management and project management operational understanding
• Experience managing multi-million dollar accounts, scoping tech-enablement projects and using CRM tools such as Salesforce
• Deep fluency in modern creative production practices, scaling content across audiences and markets
• Proactive, go-getter attitude with ability to drive conversations about new ideas
• Ability to constructively challenge legacy briefs and propose technology-first production methods
• Ability to align stakeholders across multiple time zones

Nice to have

• Experience in tech or fast-paced digital accounts
• West Coast location, to align with West Coast clients (open to New York for the right candidate)

Benefits

• Discretionary annual bonus scheme
• 401k retirement plan
• Healthcare, vision and dental insurance
• Short and long-term disability and life cover
• Remote work for up to 60% of days
• Flexible working hours
• 14 weeks paid leave for primary caregivers
• 4 weeks paid leave for secondary caregivers

Before you apply

• A final offer depends on experience

About the company

Jellyfish is a full-service global digital agency with almost 2,000 staff across 38 offices worldwide. It is part of the Brandtech Group and uses generative AI tools across its work, including the PencilPro platform.