Conversion Rate Optimisation Manager

The role

You will develop and run experience optimisation and conversion rate optimisation strategies for a French luxury goods holding company. You will lead client meetings and act as the subject matter expert in CRO and marketing analytics.

What you will do

• Lead client meetings with a key luxury account and turn their business needs into optimisation roadmaps.
• Be the subject matter expert in CRO, experience optimisation, measurement and marketing analytics across the client's brands.
• Run user journey audits, research, continuous experimentation and cross-channel activation campaigns.
• Define custom reporting and data-mapping requirements and work with cross-functional teams on technical solutions and timelines.
• Mentor and support junior team members and help resolve operational challenges.

Required qualifications

• Fluent in French and professional-level English.
• Over 2 years of experience in end-to-end experience optimisation or CRO, including A/B and multivariate testing.
• Experience analysing user behaviour and mapping customer journeys, ideally in luxury, beauty or fashion.
• Proficiency in web, app and product analytics, plus qualitative research tools such as heatmaps, form analytics and live user testing.
• Analytical and strategic mindset, able to turn complex data into actionable recommendations and roadmaps.
• Enjoy building long-lasting client relationships and adding value to their business.
• Collaborate with the right people to evaluate options and find practical solutions.

Benefits

• Work remotely for up to 60% of your days.
• Flexible working hours between 8am and 6:30pm.
• 14 weeks of paid leave for primary caregivers.
• 4 weeks of paid leave for secondary caregivers.
• GBP 1,000 (or equivalent) towards courses for returning primary caregivers.

Before you apply

• Apply with your resume in English.
• Skills, expertise and behaviour are emphasised over years of experience and traditional degrees.

About the company

Jellyfish is a global digital marketing agency combining tech, creative, media and data experts. It delivers data-led experimentation, personalisation and analytical insights for premier global brands.