Senior Product Manager, Retention (5M to 50M users)

The role

The Senior Product Manager will own the post-purchase customer experience. This includes redesigning document verification, wallet/payments, policy changes, re-shopping, and renewals.

What you will do

• Own the post-purchase customer experience
• Redesign the post-checkout experience for document verification, wallet/payments, policy changes, re-shopping or renewals, and customer support

Required qualifications

• 5+ years in management consulting (MBB or equivalent), investment banking, venture capital, or consumer-facing product-building experience at a high-growth startup
• Consumer product instincts
• Comfort with data and ability to run own analysis

Nice to have

• Willingness to work in-person in our Palo Alto office alongside our founders for the first 1-2 months

Benefits

• Health coverage
• Dental coverage
• Vision coverage
• Paid time off
• Paid parental leave
• 401(K) plan with 4% employer matching
• Wellness benefits
• Stock options

Before you apply

• Only able to hire full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada
• Only applicants under consideration will be contacted

About the company

Jerry.ai is a Series C, YC-backed tech startup building an AI-powered advisor to manage physical assets. The company has 5M+ customers and achieved profitability in 2024.