Manager, Fund Administation (Onboarding)

The role

You will oversee the successful onboarding of new fund administration customers, focusing on fund accounting and reporting setup. You will manage client relationships throughout implementation and lead efforts to improve onboarding workflows.

What you will do

• Lead and manage the successful onboarding of new fund administration customers.
• Manage against established project plans and onboarding milestones.
• Interface directly with clients to deliver an outstanding client experience.
• Serve as a technical accounting expert for the team and clients.
• Lead efforts in improving onboarding workflows.
• Oversee the collection and review of customer offering documents and financial data.
• Reconcile customer data and review the final setup of the completed customer workspace.
• Identify product development opportunities and route feedback to product teams.
• Participate in special projects as needed.

Required qualifications

• 7+ years of fund accounting experience in private equity, venture capital, and/or real estate funds
• 3+ years of people management experience
• Proven experience with customer onboarding, data migration, or implementations in a fund administration or fin-tech environment
• Bachelor’s degree in Accounting or a related field
• Proven ability to independently identify, analyze, and resolve complex problems with minimal supervision
• Comfortable with ambiguity within a hyper-growth, startup environment
• Experience with fund-level accounting and reporting, including complex fund structures and consolidations
• Advanced understanding of complex accounting transactions, private equity investment structures, and reporting requirements for private equity funds
• Passion for technology and a desire to use technology to improve business operations
• Experience scoping out system requirements and implementing new systems

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Unlimited vacation in addition to company paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend

About the company

Juniper Square is an Operations Partner for private markets that unifies technology, data, and fund administration services. The company is founder-led and employs over 1,000 people.