Senior Program Manager

The role

You will own program management for complex, cross-functional software initiatives. You will partner with engineering, product, design, QA, platform, and operations leadership to drive execution and build AI-powered workflows.

What you will do

• Own program management for complex, multi-team software initiatives
• Partner with engineering, product, design, QA, platform, and operations to build program plans
• Act as a bridge between engineering and product management
• Establish and evolve the execution framework for programs
• Provide senior-leadership-ready status reporting
• Contribute to PMO governance, metrics definitions, and process standardization
• Design and deploy multi-step, AI-powered workflows
• Maintain a working library of reusable prompts, templates, and automations
• Serve as an AI thought leader for the PMO org
• Mentor and coach TPMs and PMs

Required qualifications

• Bachelor’s degree in Computer Science or equivalent practical experience
• 15+ years of total industry experience
• 8+ years of technical program management on complex, large programs spanning multiple cross-functional teams
• Deep understanding of the product development lifecycle and technical program management at scale
• Demonstrated AI fluency at the Workflow Orchestrator level
• Comfortable maintaining a working library of reusable prompts, skills, or workflow templates
• Hands-on experience automating program-management workflows with AI
• Comfort defining quality criteria before deploying AI-assisted workflows
• Experience with project management tooling (Atlassian suite, Microsoft Project, Smartsheet, or equivalent) and Agile/Scrum
• Experience partnering cross-functionally with product management, design and UX, customer success, customer support, sales, marketing, and legal
• Experience with program and project governance: budgeting, vendor management, compliance, and metrics
• Self-driven and adaptable, comfortable mentoring peers, and flexible working with counterparts across geographies and time zones

Nice to have

• Professional credentials (PMI PMP, ACP, CSM)
• Experience with fintech platforms
• Experience with cloud platforms (AWS), Docker, and Kubernetes

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Flex Time Off in addition to company-paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend

About the company

Juniper Square is an Operations Partner for private markets, unifying technology, data, and fund administration services into a single platform. The company is founder-led and employs over 1,000 people.