Strategic Account Manager

The role

You will own the relationship with large strategic accounts across their entire lifecycle. You will drive expansion and retention by identifying upsell opportunities and managing the renewal process. You will also help build the commercial playbook and provide product feedback to leadership.

What you will do

• Own a revenue number including an NRR quota for expansion and retention
• Proactively identify upsell opportunities
• Run commercial conversations at executive level
• Own the renewal process end-to-end
• Build long-term relationships with procurement managers and CFOs
• Multi-thread across each account to build trust with multiple stakeholders
• Help shape the commercial playbook, rhythms, and processes
• Feed customer signals to Product and Revenue leadership to shape the roadmap

Required qualifications

• 4-8 years of experience in a top-tier, fast-paced environment such as a startup, scale-up, VC, consulting, or banking
• Experience in commercial roles managing six-figure ARR+ accounts
• Experience navigating multi-stakeholder buying committees
• Experience building executive relationships
• Ability to build rapport and influence people
• Ability to manage a complex book of business
• Track record of high performance in sales, academia, sport, or building something

Nice to have

• Background in GTM roles (sales, customer success, partnerships)
• Background in customer-facing roles with heavy GTM crossover

Benefits

• Competitive geo-localised benefits

Before you apply

• Application serves as confirmation of consent to use AI note-takers for interview transcription

About the company

Omnea is an agentic operating system for procurement. Its AI-first platform captures requests, routes approvals, onboards suppliers, flags risk, and tracks renewals.