Senior Manager, Mission Success, Air Force

The role

You will lead a portfolio of Department of War customers to drive retention, expansion, and long-term growth. You will manage a team of Partner Engagement Managers and translate customer needs into product feedback.

What you will do

• Serve as the senior-most field representative for your portfolio.
• Provide strategic direction, mentorship, and oversight to a team of Partner Engagement Managers.
• Translate customer requirements and operational challenges into actionable feedback for Product and Engineering.
• Identify and develop strategic growth opportunities across commands, services, and organizations.
• Lead strategic engagement with Allies and Partners for international expansion.
• Establish strategic priorities and build alignment across internal teams and government stakeholders.
• Develop and execute account growth strategies including retention and contract renewals.
• Coordinate complex customer requirements, incidents, and escalations.

Required qualifications

• Extensive experience operating within large-scale military or government organizations.
• Ability to engage effectively with senior military leaders, General/Flag Officers, and senior civilian executives.
• Experience leading or supporting large-scale staff planning through Professional Military Education and/or military service.
• Strong understanding of Department of War operational environments.
• Demonstrated experience leading customer-facing teams, managing complex accounts, or directing strategic initiatives.
• Proven ability to develop and execute account growth strategies.
• Experience working directly with contracting and budget officials on projects ranging from small UFR based purchases to large-scale programmatic acquisitions.
• Experience navigating major military planning exercises.
• Understanding of the protocols and requirements for software deployment on classified networks.
• Demonstrated ability to influence organizational adoption of software or technology solutions within large, complex government environments.
• Strong technical aptitude and ability to develop deep expertise in the Onebrief platform.
• Exceptional communication, executive presence, and organizational leadership skills.

Nice to have

• Strategic leader able to operate at both executive and tactical levels.
• Strong understanding of Department of War organizational structures, military planning processes, command relationships, and complexities of operating across Services and Combatant Commands.
• Commercially minded regarding customer relationships, product adoption, and revenue growth.
• Effective people leader with experience developing talent and directing teams.

About the company

Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. It is a distributed team of builders from military, operational, and technology backgrounds.