Partner Delivery Manager, Army Delivery Team

The role

This individual contributor will onboard new Army commands and help existing customers realize sustained operational value. You will support exercises, planning events, and translate Army staff processes into Onebrief workflows.

What you will do

• Own new-command onboarding from Growth handoff through transition to Mission Success.
• Define customer outcomes, coordinate delivery, and surface risks early.
• Help Army planners translate staff processes into useful Onebrief workflows.
• Train and coach users across headquarters and echelons in person and remotely.
• Support existing customers through exercises, planning events, workflow improvements, training, and coordinated issue resolution.
• Partner with Growth and Mission Success on scoped demonstrations, pilots, and expansion opportunities.
• Build proficiency in Onebrief and Onebrief AI and provide basic Atom Engine support.
• Share customer needs, product feedback, and after-action lessons with appropriate teams.
• Turn validated insights into reusable Army workflows, demonstration assets, and delivery playbooks.
• Pivot to support other customers, delivery teams, and surge requirements as priorities evolve.

Required qualifications

• Experience supporting operational planning, coordination, or execution in an Army headquarters, operational formation, or comparable joint land environment.
• Working knowledge of Army staff structures, planning processes, and the way headquarters and subordinate echelons coordinate.
• Experience independently coordinating a complex onboarding, implementation, exercise, or operational event across multiple stakeholders.
• Ability to build trust with customers, teach new tools and workflows, and communicate clearly with operational and technical stakeholders.
• Strong technical aptitude and the ability to learn complex software, troubleshoot initial issues, and coordinate resolution.
• Experience implementing software or leading change across classified and unclassified environments.
• Current Secret clearance with eligibility for TS.
• Ability to access DoD facilities.
• Readiness to travel more than 50% of the time, both within the continental United States and internationally.

Nice to have

• Experience with the Military Decision-Making Process, operational planning teams, or planning at division, corps, theater Army, or Army headquarters level.
• Experience supporting Army command-post, warfighter, or other major operational exercises.
• Experience with Army modeling and simulation, wargaming, or demonstrations tailored to corps or division use cases.
• Experience with technical software integrations and translating complex customer feedback to product and engineering teams.

About the company

Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. Founded in 2019, the company is a distributed team of builders from military, operational, and technology backgrounds.