Onebrief
Partner Delivery Manager, Air & Space Delivery Team
Shaw AFB, SC. Posted 9 days ago
The role
You will onboard new commands and help existing customers realize sustained operational value. You will bring Air and Space expertise to exercises, customer workflows, demonstrations, and pilots.
What you will do
- Own assigned new-command onboarding from Growth handoff to Mission Success.
- Define customer outcomes, coordinate delivery, and surface risks early.
- Help air and space planners translate operational processes into Onebrief workflows.
- Train and coach users in person and remotely.
- Support existing customers through exercises, planning events, workflow improvements, training, and issue resolution.
- Partner with Growth and Mission Success on demonstrations, pilots, and expansion opportunities.
- Build proficiency in Onebrief and Onebrief AI.
- Provide basic Atom Engine support in partnership with the Atom Engine Delivery Team.
- Share customer needs, product feedback, and after-action lessons with appropriate teams.
- Pivot to support other customers, delivery teams, and surge requirements as priorities evolve.
Required qualifications
- Experience supporting operational planning, coordination, or execution in an Air Force or Space Force headquarters, operations center, wing, or comparable joint environment.
- Working knowledge of air or space planning and the ability to explain how staff organizations, operational workflows, and decision makers interact.
- Experience independently coordinating a complex onboarding, implementation, exercise, or operational event across multiple stakeholders.
- Ability to build trust with customers, teach new tools and workflows, and communicate clearly with operational and technical stakeholders.
- Strong technical aptitude and the ability to learn complex software, troubleshoot initial issues, and coordinate resolution.
- Experience implementing software or leading change across classified and unclassified environments.
- Current Top Secret clearance with eligibility for SCI.
- Ability to access DoD facilities.
- Readiness to travel more than 50% of the time, both within the continental United States and internationally.
Nice to have
- Experience in an air operations center, the Joint Planning Process for Air, or the Air Tasking Cycle and its associated systems and outputs.
- Experience supporting Space Force mission planning, space operations centers or the integration of space capabilities into joint or combined operational planning.
- Experience with modeling, simulation, wargaming, or operational demonstrations for air or space customers.
- Demonstrated experience leveraging AI tools to improve productivity, operational planning, analysis, or customer delivery.
- Familiarity with effective prompt engineering, critically evaluating AI-generated outputs, and leveraging AI Agents or automation.
About the company
Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. Founded in 2019, the company is a distributed team of builders from military, operational, and technology backgrounds.