Customer Success Engineer, AtomEngine

The role

You will deploy, configure, and support AtomEngine in military training environments, including classified and air-gapped systems. You will work onsite with customers at Fort Belvoir to translate operational needs into technical feedback and improvements.

What you will do

• Deploy, configure, and support AtomEngine in live military training environments
• Extend entities, features, behaviors, sensors, and operational scenarios through tooling and scripting
• Embed onsite with customers at Fort Belvoir to understand operational needs
• Translate real-world friction into actionable Product and Engineering feedback
• Integrate AtomEngine with partner systems by configuring and troubleshooting APIs, networking, and infrastructure
• Resolve technical issues in real time during high-visibility exercises
• Implement improvements from the enhancement backlog using Godot, C++, C#, and Python
• Communicate technical concepts clearly to military stakeholders, partners, and internal teams
• Improve documentation, deployment processes, and operational repeatability
• Travel occasionally to support customer engagements and operational exercises

Required qualifications

• 3+ years of experience in software engineering, solutions engineering, technical consulting, or another customer-facing engineering role involving hands-on development
• Experience writing and maintaining production-quality software
• Proficiency in one or more programming languages such as C++, C#, Python, GDScript, or similar
• Experience troubleshooting software systems, integrations, networking, or distributed applications
• Strong communication skills to explain technical concepts to technical and non-technical audiences
• Ability to work independently in fast-paced, ambiguous environments
• Prior military experience
• Active Secret security clearance
• Willingness and ability to work onsite at Fort Belvoir daily
• Ability to travel to other sites approximately 20% of the time

Nice to have

• Experience presenting or teaching technical concepts to large groups
• Experience in modeling, simulation, game engines, or defense-related systems

About the company

Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. The company is a distributed team of builders from military, operational, and technology backgrounds.