Engagement Manager (Expert Data Labs)

The role

You will own the execution and delivery of AI data generation and model improvement projects in healthcare and clinical domains. You will work with customers and internal teams to ensure high quality, speed, and reliability.

What you will do

• Own a book of business with accountability for revenue, margin, retention, and expansion
• Lead end-to-end creation and delivery of advanced AI model training datasets
• Coordinate distributed teams of clinical and life sciences experts
• Maintain high quality standards through strong guidelines and QA processes
• Improve operational systems to increase speed, quality, and consistency
• Own deal scoping, pricing, and expansions planning for senior candidates
• Own day-to-day customer relationships for senior candidates

Required qualifications

• 2–6 years owning outcomes in human data operations, consulting, strategy, or other fast-paced operationally heavy roles
• Strong executor who enjoys owning complex projects end-to-end
• Comfortable working with demanding, technical customers
• Detail-oriented and quality-focused, especially in regulated environments
• Clear, structured communicator across technical and non-technical audiences
• Able to operate independently with accountability and urgency

Nice to have

• commercial and leadership skills for senior candidates

Benefits

• Competitive salary and equity
• Medical, dental, and vision coverage
• 401(k)
• Monthly wellness and fitness stipend
• Paid time off policy, along with company holidays
• Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
• Flexible remote work policy
• Paid parental leave (12 weeks of fully paid bonding leave, and birthing parents get 8–10 additional weeks of paid recovery leave)

About the company

Office Hours is an on-demand expert network that connects leading organizations with trusted experts across various knowledge domains. The company is headquartered in San Francisco, with offices in Brooklyn and Bangalore.