Business Operations Associate

San Francisco , Remote. Posted a month ago

The role

You will work on the revenue engine and company-wide problems by building RevOps and business analytics functions. You will automate rote work using AI and design incentives, pricing, and margin. You will also own renewals and support new product and market launches.

What you will do

Build the RevOps function including goal setting, performance tracking, and CRM management
Build the first business analytics function to provide commercial insight for planning and strategy
Automate rote work across teams using AI
Design incentives, pricing, and margin in partnership with Finance
Own renewals including usage reporting, QBRs, and renewal/upsell plans
Launch new products and markets through market research and TAM sizing

Required qualifications

AI-native
Curiosity
Low ego, high ownership
Structured and rigorous
Strong analytical chops
SQL knowledge or eagerness to master it
Commercial instinct
Executive presence
2–4 years in management consulting, investment banking, or an analytically rigorous role at a high-growth company

Nice to have

A B2B marketplace, professional services firm, or expert network
Owning an operating cadence (operating review, planning, OKRs) and making it better each cycle
Account management, renewals, or QBRs
CRM (Attio or similar) and BI tools (Metabase, Tableau, Omni)

Benefits

Competitive salary and equity
Medical, dental, and vision coverage
401(k)
Monthly wellness and fitness stipend
Paid time off policy, along with company holidays
Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
Remote work flexibility
Paid parental leave (12 weeks of fully paid bonding leave, and birthing parents get 8–10 additional weeks of paid recovery leave)

About the company

Office Hours is an on-demand expert network that connects leading organizations with trusted experts across various knowledge domains. The company is headquartered in San Francisco with offices in Brooklyn and Bangalore.