Customer Experience Test Automation Intern

The role

You will turn real customer tickets into automated UI end-to-end tests. You will work with AI coding tools to map user workflows and bridge the gap between Customer Experience and Engineering.

What you will do

• Turn customer tickets into automated UI end-to-end tests
• Mine support conversations and bug tickets for workflows and failure modes
• Map user workflows into testable moments and document them
• Build with Claude Code or Codex as primary tools
• Help the CX team adopt AI coding habits
• Open pull requests and respond to code review
• Report flaky or failing tests with clear reproduction steps
• Write up product gaps with customer context and business impact

Required qualifications

• Hands-on vibe coding experience building and shipping something with AI assistance
• Can read Python and JavaScript/TypeScript
• Testing mindset
• Customer empathy
• Clear communication and cross-functional collaboration
• Grasp of business impact
• Breaks user workflows into discrete moments

Nice to have

• Curiosity or background in video editing and media
• Proficient with Claude Code or Codex
• Basic web tooling and Git

Benefits

• Own a real test battery with your name on every pull request
• Work with AI coding tools as a daily practice
• Direct access to CX, Product and Engineering teams
• Manager goal to move strong CX people into technical roles

Before you apply

• Send a link to something you built with AI assistance and two or three sentences on what it does and what the model got wrong

About the company

OpusClip is an AI video agent company headquartered in Mountain View. They have raised $50 million in total funding and serve over 20 million creators and businesses.