Supply Chain Operations Program Manager, AI Infrastructure

The role

You will serve as the single-threaded operational leader for new hardware introductions and production ramps across AI infrastructure systems. You will define operating models, align cross-functional stakeholders, and ensure hardware programs deliver on schedule, quality, cost, and scalability.

What you will do

• Act as the single-threaded owner for operational readiness across NPI and ramp
• Translate infrastructure strategy and engineering objectives into operating plans
• Drive alignment across Engineering, Operations, Strategic Sourcing, Finance, Capacity Planning, and Executive stakeholders
• Identify inflection points to protect long-term scale, reliability, or cost targets
• Influence operational strategy with manufacturing partners
• Drive NPI build readiness including material accountability and factory infrastructure
• Lead transition activities from NPI to mass production
• Lead cross-functional build and debug cadences
• Drive factory and deployment ramp readiness
• Own end-to-end risk management

Required qualifications

• 8+ years of experience in Operations, Engineering, Program Management, or equivalent, within hardware development, manufacturing, or supply chain domains
• Proven track record leading complex hardware NPI programs end-to-end
• Strong understanding of manufacturing and supply chain fundamentals
• Demonstrated ability to lead cross-functional teams and influence senior stakeholders

Nice to have

• Experience operating in hyperscale datacenter or large-scale infrastructure environments
• Familiarity with supplier engagement models, build cost drivers, and NPI scaling tradeoffs
• Technical background in server, rack, and/or network hardware
• Experience designing or improving operational processes, dashboards, governance forums, or execution metrics
• Experience supporting PLM processes and familiarity with ERP systems

Before you apply

• Background checks for applicants will be administered in accordance with applicable law

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The Hardware organization develops AI-native silicon and system-level solutions for advanced AI workloads.