Applied AI Engineer, Enterprise - EDU

The role

You will serve as a technical partner to universities and educational institutions to turn AI use cases into production systems. You will design, build, and deploy AI systems while providing technical leadership on complex customer deployments.

What you will do

• Design, build, evaluate, and deploy AI systems from prototype to production.
• Partner with enterprise customers to translate opportunities into technical architectures and implementation plans.
• Make technical decisions regarding model selection, agent design, retrieval, and data pipelines.
• Diagnose complex implementation challenges and drive blockers to resolution.
• Partner with OpenAI product, research, and engineering teams to provide product feedback.
• Create reusable architectures, tooling, playbooks, and technical guidance.

Required qualifications

• Personally designed, built, and shipped AI or machine-learning systems in enterprise environments.
• Highly proficient in Python.
• Comfortable working end to end across model APIs, agent and tool development, retrieval and data pipelines, evaluation, observability, integrations, and production operations.
• Know how to evaluate AI systems systematically using representative data, automated graders, production signals, and human judgment.
• Have navigated enterprise production requirements including integrations, reliability, observability, security, privacy, data governance, performance, and cost.
• Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
• Communicate clearly and credibly with engineers, technical leaders, security and product teams, and executives.
• Take end-to-end ownership and move effectively through ambiguity.

Nice to have

• Experience with JavaScript, TypeScript, or another relevant language.
• Experience navigating education or research environments, including institutional data, privacy, access controls and complex integrations.
• Experience working with education institutions, particularly universities.

Benefits

• Relocation assistance

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.