Marketplace Lead

New York City, Remote. Posted a month ago

The role

You will build the product, operating systems, and capabilities for OpenAI's B2B marketplace. This involves defining product strategy, roadmaps, and scalable tooling to help customers discover, purchase, and manage third-party solutions.

What you will do

Define the vision, strategy, roadmap, and success metrics for the B2B marketplace.
Translate customer, partner, and business needs into product requirements and priorities.
Design the end-to-end marketplace experience and operating architecture.
Build internal and external tools for marketplace operations.
Establish data foundations and measurement systems for marketplace health.
Design scalable commercial models, policies, incentives, and partner economics.
Establish standards and operating processes for solution quality, safety, and compliance.
Partner with ecosystem, sales, marketing, and customer success teams.
Build and lead the marketplace team and operating cadence.

Required qualifications

10-15 years of experience in marketplaces, platforms, product, strategy, operations, ecosystems, or general management.
Proven experience building and scaling the product and operational foundation of a B2B marketplace or platform.
Strong product judgment to translate needs into requirements, workflows, and roadmaps.
Deep understanding of B2B marketplace infrastructure including catalog management, procurement, billing, identity, governance, compliance, and reporting.
Experience building marketplace tooling, operational systems, and measurement frameworks.
Strong commercial judgment regarding marketplace economics, policies, and incentives.
Demonstrated ability to work across product, engineering, finance, legal, security, policy, sales, marketing, and operations.
Outstanding executive communication and relationship-building skills.
Experience building teams and operating models in a complex, fast-moving technology company.

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.